The Forum- Casework Policy Forum

Sounds Great but why would you  review and decide on the handling of potentially high risk cases, older cases, judicial reviews and potential report  unless of course you got it wrong in the first instance ? and all in the same sentence

• developing a common understanding and consistent approach to all casework

What is becoming increasingly clear is the failure of the LGO to accurately record complaints that where not investigated by the LGO and the Reasons for that Also absent is any form of external input other than the LGO which of course leads to Group think

or